OUR COMMITMENT TO YOUR PRIVACY

At MODAFIVE, we are committed to protecting your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

This Privacy Policy outlines how we collect, use, disclose, and safeguard your personally identifiable information, as well as your rights regarding your data.

INFORMATION WE COLLECT

2.1 Information You Provide to MODAFIVE

We collect personal information when you voluntarily provide it to us, such as when you:

• Make a purchase
• Contact us
• Subscribe to emails or updates

You control the type and amount of information you choose to provide.

2.2 Information Collected Automatically

When you interact with our website, certain information may be automatically collected through your browser or device, including usage data.

2.3 Cookies

MODAFIVE uses cookies, web beacons, and similar technologies to:

• Improve website functionality
• Analyze user behavior
• Personalize your experience

You may disable cookies through your browser settings, though this may affect site functionality.

2.4 Other Automatically Collected Information

We may collect:

• IP address
• Browser type
• Device information
• Pages visited
• Date and time of access

This information helps us improve performance and user experience.

HOW WE USE YOUR INFORMATION

MODAFIVE uses your personal information only when necessary:

• To process and fulfill orders
• To communicate with you
• To improve our services
• To comply with legal obligations

We collect, use, and disclose personal information only with your consent, unless otherwise permitted or required by law.

3.1 Consent

By using our website or providing your information, you consent to the collection and use of your personal data as outlined in this policy.

You may withdraw your consent at any time, subject to legal or contractual restrictions.

3.2 Legal Disclosure

We may disclose your information when required by law or to:

• Comply with legal obligations
• Enforce our terms and policies
• Protect our rights, property, or safety

WHO WE SHARE YOUR INFORMATION WITH

We may share your information with trusted third parties, including:

• Payment processors
• Shipping and fulfillment partners
• Service providers supporting our operations

These parties are only given access to information necessary to perform their services and are required to protect your data.

CONTROLLING YOUR INFORMATION

Under Canadian privacy laws, you have the right to:

• Access your personal data
• Request corrections
• Withdraw consent
• Request deletion (where applicable)

To exercise these rights, please contact us at info@modafive.ca.

ACCESS, CORRECTION & DELETION

You may request access to, correction of, or deletion of your personal information. We may require identity verification before processing such requests.

DATA RETENTION

We retain personal information only as long as necessary for:

• Business operations
• Legal and tax obligations
• Dispute resolution

SECURITY

We implement appropriate administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, misuse, or alteration.

CHILDREN’S PRIVACY

MODAFIVE does not knowingly collect personal information from individuals under the age of 18. If such information is identified, it will be promptly removed.

THIRD-PARTY LINKS

Our website may contain links to third-party websites. MODAFIVE is not responsible for the privacy practices or content of those sites.

SHOPIFY & PAYMENTS

Our store is hosted on Shopify, which provides us with a secure e-commerce platform.

Payment information is encrypted and processed securely through Shopify and its payment gateways. MODAFIVE does not store full credit card details.

CHANGES TO THIS PRIVACY POLICY

MODAFIVE may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

Your continued use of our website constitutes acceptance of any changes.

CONTACT

For any privacy-related questions or requests, please contact:

📧 info@modafive.ca
📞 613-600-5946